Privacy policy
The security of your personal information is of particular importance to HotelSolutions. This is why we are committed in applying all the necessary measures to safeguard the confidentiality of your personal information.
We have developed this confidentiality policy to inform you of how the personal information you provide to us is used.
What personal information does HotelSolutions request and how will it be used?
In order to offer you certain products or services such as shipping, home installation, extended warranties or mail-in rebates, HotelSolutions may request the following personal information: your name, address, telephone number and e-mail address. In addition, when you purchase a product or service from HotelSolutions by credit card, we will request additional information such as the type of card, account number and expiration date.
The personal information we collect allows us to better offer the following services:
- Delivery
- Order confirmation
- Charging your purchases to your credit card account
- Extended warranty coverage
- Organization of contests or promotions
- Responses to request for products, services or information
- Credit applications
Financed purchases
When you request financing for HotelSolutions purchases, companies that provide credit, such as Accord D by Desjardins and VFC by TD Bank), collect and examine your personal information and specific financial data in order to approve, open and manage credit accounts. Each credit company has its own confidentiality policy that governs its relationship with you. We encourage you to read the confidentiality policy appearing on your financing application.
Not available online.
Access to your personnal information
HotelSolutions only shares its customers' personal information with its partners when it is necessary for the provision of a product or service, such as for credit applications, credit card transactions, extended warranty services or requests for delivery.
We take all the necessary precautions to ensure that your personal information is used in accordance with this policy. However, we may disclose your personal information without your authorization if we believe in good faith that such disclosure is required by law.
Cookies
HotelSolutions uses cookies† to improve the convenience and navigation of our Website.
"Cookies are pieces of information generated by a Web server and stored in the user's computer, ready for future access. Cookies are embedded in the HTML information flowing back and forth between the user's computer and the servers. Cookies were implemented to allow user-side customization of Web information. For example, cookies are used to personalize Web search engines, to allow users to participate in WWW-wide contests (but only once!), and to store shopping lists of items a user has selected while browsing through a virtual shopping mall." [© CookieCentral.com]
HotelSolutions will send you an e-mail message to confirm an online purchase or to answer a question. You may also receive e-mails informing you of promotional offers. All e-mails include an option allowing you to withdraw your name from the mailing list.
Contact us
If you have questions or comments about our confidentiality policy, please contact us by regular mail at:
HotelSolutions
Att.: Personal Information Protection Officer
2130 Dagenais Blvd. West
Laval, Québec
H7L 5X9, CANADA
Modifications to policy
This policy may be modified to adapt to changes in the services we offer, as well as to technological developments and legislative amendments. Each time we update this policy, we indicate the date on which the changes are made.
Last update: October 2009
